Leave a comment

Key Performance Indicators (KPI) – The basics

What is a KPI? In simple terms it’s what is key for your organisation to work on to be successful. This contrasts with a Performance Indicator (PI) that is something useful to measure.

What makes it key? Think about the things you can measure and consider this example. You look at story cycle time in your Scrum, it takes 19 days to complete a story but your Scrum is 10 days long. You decide you want to release working software every two weeks to live. Oh dear! Your stories are late and run into your next sprint. Let’s make the story cycle time a KPI.

I could measure and improve all manor of things to help succeed at this KPI, what if the story cycle time was affected by code quality which caused defects, poor acceptance criteria, infrequent software deployment etc. etc. Improving these items may help you to improve. Chose your KPI’s carefully and limit to under 10. Too many and it’ll be hard to see what matters.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: